tag:blogger.com,1999:blog-2455073942380645594.post3907194056135421848..comments2023-10-15T09:19:56.900-04:00Comments on Steve Noel's Blog: Demo Duck WalkSteve Noelhttp://www.blogger.com/profile/07965244569815188990noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-2455073942380645594.post-85217146991918618412011-08-01T04:54:30.641-04:002011-08-01T04:54:30.641-04:00Agree with Steve school of thought. Meeting the cl...Agree with Steve school of thought. Meeting the client's needs does not equal: Client is the King and he's always right. I've experienced that prospects do not necessarily wish to hear the salesguy speech. Even in the pre-sales phase a vendor is supposed to do some consulting. Prospects find it USEFUL when a supplier can demonstrate that they're heading in a wrong direction. If the solution you're selling does not have such or such a functionality, it may be that other users have tried it before and it proved inappropriate in some manner. <br />Let's not be afraid to say: no, sorry Mr Customer, no.<br />And that has never lost me a customer ...Anonymousnoreply@blogger.com