Monday, July 7, 2014

Training the Trainer who Trains Trainers

We all hit the point where we have to expand, grow, add people. Have you thought about training people before you hire new people? I bet not. After you hired people and struggled to onboard them, did you develop training for the next people? I bet not. Do I sound negative? Let's just call me a realest. 

I have created training material for many different types of users. Many times. End users, internal sales people, technical sales engineers, vendors, and many others. know the hardest part? Keeping it updated. Creating training material is a daunting task, one so big many of us don't do it. It is one of the best investments you can make, but you need to do it smart. Here is a list of some things to consider when building training material.

  1. Who is your audience? Basic or advanced, internal or external? If at all possible, MAKE ONE MULTIPURPOSE DOCUMENT. This will save you a ton of time.
  2. Assign the task to a specific person or group, don't let it become an orphan.
  3. What format will it be in? Video, recorded screens, PowerPoint, PDF, or Word Documents only matters based on how your audience will learn best.
Follow some basic rules and you will soon have some material that gets everyone in line faster with less time and effort than ever before.
Well Trained, even if they can't read