Monday, July 25, 2011
Play Like a Pro
I was at the MSPU boot camp in Charlotte last week and heard
After you have lost a deal, how do you act? Not how you feel, but how do you act? If you manage a sales team, how do you act when a salesperson loses a deal? Have you done everything you can to make sure that they can perform at a high level next time, or have you shaken their confidence by making them think you no longer believe in them? Just because you have to take the ball, doesn’t mean you have to take their confidence.