Wednesday, March 7, 2012

iPad Patty Cake


Apple had an event today to reveal the new iPad, not an iPad 3, just the latest iPad. They didn’t invent fire, they didn’t create magic. I heard some good comments about the display, and 4G, and video speed, but where was the Wow?



Apple is in a tough spot with the iPad and the iPhone. Both of those products were new, unique, game changers when first released. When you are adding features to an existing product like the iPad, how much iWow can you get? No feature will make it a new product, without a new product you won’t get a Wow. Now what?

Without releasing the next big thing, Apple can only do what they can do, and that has three prongs. Power, style, and expectations.

Power
Faster is always better. Keep finding ways to make it faster. Download faster, run faster, display faster, present faster. Investing in the technology needed to keep making the iPad faster will always pay off.

Style
Apple has style. Even if you don’t like them, you have to give them that. Style, in the iPad case, the iOS User interface, packaging, everything. New style updates in the iPad will pay off huge. I think the simplicity of UI is huge, it should work like you think it should, and I think the iPad does that. That isn’t to say that Apple should get ilazy, there is always a way to make things better, they should do it.

Expectations
No one, not even Apple can get people excited if you don’t meet their expectations. If the consumer expects a 10 and you give them a 9 they will not give you a Wow. Apple has always been very closed lipped about their product releases, and this can be good, or bad. Good if you present a homerun, bad if it is less than expected. Apple should do a better job of setting expectations for their events.

Apple plays a game of patty cake with us every so many months. We know it is going to happen. We know how the game is played. We act surprised and get excited when it happens.