The last couple of days my company has been doing our QBR (Quarterly Business Review). This is a great exercise for a company, and specifically a department to show and tell the good and the bad. The successes and failures and most importantly, lessons learned.
Do you do this in your business? No matter how big or how small your business, this should be a cornerstone of what you do. each member of the team should have individual goals that they should be accountable to to their team. The team should be accountable to the department, and the departments to the company as a whole.
Lessons learned is also a key part. Knowledge share in a company is a key way to grow success. Don’t make every department learn their own lessons. Share Failure to grow success.
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