What is the greatest risk to your technical talent? The competition down the street, starting their own business , leaving the industry? All those are things they may do if they leave, but the biggest danger is boredom.
Do you have a growth plan for your technicians? Training? What they want to learn or what you want them to learn? We technical types are curious. We like to figure out problems, solve mysteries. When the mystery is over most likely the job is too. Our minds need to stay challenged, keep us challenged and you’ll keep us happy. Few technicians leave a place where they are happy.
So the easiest way to know what your technicians want to do is to ask them. Ask them what they would like to learn. Ask them where they want to be in 2 years, 5 years, 10. Do they want to be a tech forever? Many do.
So you spend a lot of money recruiting and retaining your talent. You might be able to spend less and have happier employees.
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