Saturday, April 16, 2011
Do you have girl talk or man talk with your clients? I’ll explain.
I discussed this today on Jerry Kennedy’s Blog Whisperer radio show if you want the live version. (http://www.blogtalkradio.com/blogwhisperer/2011/04/16/blog-whisperer-radio)
Girls talk, and I have learned through observation, that much of the time when they talk, it is just to share feelings. Most casual communication between women is sharing feelings. That, and stating that they understand those feelings that were shared. Women are civilized creatures.
Men Talk too. Even in casual conversations, men talk in facts. We talk about sports scores, work, and politics. If one man states an issue or problem (I won’t call it a feeling), he is looking for an opinion about what he should do. He wants information, not feelings or understanding.
So when you talk to your clients, do you share thoughts and feelings, or do you communicate facts and solutions?